Guide
Website prices are only a starting point. Final charges can change with test results, the care plan, medicines, supplies, and stay length.
A cost statement should show currency, date, included items, payee, and cancellation terms. It should also list unconfirmed charges.
01
Review four types of cost separately
Hospital charges cover registration, tests, medicines, consumables, admission, and treatment. SinoCareHub coordination fees follow the agreed coordination scope. Interpretation and accompaniment depend on language, city, time, and scope. Hotels, vehicles, and tickets are third-party services.
- Hospital charges
- Coordination and language support
- Accommodation and transport
02
An estimate is not the final bill
Known outpatient items may have fixed prices. Complex treatment often has only an initial range. Hospital charges can change if the doctor adds tests, changes treatment, or extends admission. Ask for the reason, amount, and approval method when changes occur.
03
Read a care bill in parts
A bill can include registration, tests, medicines, supplies, treatment, admission, and personal payment. Insurance settlement can include a deductible. It can also include listed and non-listed charges. The hospital, insurance authority, and insurer confirm settlement and the final personal amount. Do not use another person's reimbursement rate or a promotional price to predict your bill.
04
Standard clinics, international departments, and private hospitals
Departments in the same public hospital can use different booking and pricing processes. This includes standard, special-service, and international departments. A private hospital may be designated for insurance or use its own pricing. Do not infer price, English support, or direct billing from the institution's name. Confirm the department, charges, deposit, payment methods, and claim documents before booking.
05
Confirm payment and insurance from both sides
Hospitals may accept RMB cash, cards, or mobile payment. Accepted cards, deposits, and timing vary. Direct insurance billing must be confirmed with both insurer and hospital. If unavailable, patients may need to pay first and claim later.